https://hellofreshusa.zendesk.com/hc/en-us 2025-03-20T12:15:45Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008541307-How-do-I-update-my-personal-details-on-the-app 2020-11-12T21:43:37Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008541987-How-do-I-change-my-box-type-on-the-app 2020-11-12T21:42:45Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008542127-How-do-I-update-my-delivery-address-on-the-app 2020-11-12T21:20:54Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008543367-How-do-I-reactivate-my-account-using-the-app 2020-01-02T11:44:46Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008543527-How-do-I-swap-out-meals-using-the-app 2020-11-12T21:23:22Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008543907-How-do-I-skip-a-delivery-week 2021-01-23T21:43:07Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008544627-How-do-I-cancel 2021-05-15T22:05:21Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008572887-My-discount-code-isn-t-working-What-should-I-do 2023-07-10T22:35:03Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008573307-How-do-I-change-my-password 2019-10-23T20:26:07Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008596667-How-do-I-select-my-meals 2021-01-08T15:40:30Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008597367-Can-I-choose-my-ingredients-choose-my-recipes-or-both 2020-11-12T21:02:30Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008608647-What-if-I-am-not-home-to-accept-the-delivery 2020-11-11T22:27:54Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008609267-Do-you-offer-vegetarian-vegan-options 2020-11-12T21:15:55Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008609607-Can-I-choose-my-meals 2020-12-12T19:54:35Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008616227-Can-I-get-an-email-reminding-me-to-choose-my-meals 2021-02-18T13:10:59Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008616307-Can-I-choose-how-many-meals-I-get 2021-01-14T20:35:23Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008616647-Do-you-offer-plans-for-singles 2017-08-24T18:47:50Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008617327-Are-you-cheaper-than-the-grocery-store 2020-05-05T17:57:56Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008617347-How-is-HelloFresh-different-from-its-competitors 2020-11-11T22:44:59Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008617407-What-can-I-expect-in-a-meal-kit 2019-10-22T00:59:39Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008621547-I-have-an-allergy-What-do-I-do 2021-04-09T18:37:37Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008621947-Where-do-you-source-your-fish-from 2020-02-06T09:16:41Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008622027-What-is-your-packaging-made-out-of 2019-08-08T16:01:50Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008623767-How-do-I-purchase-a-gift-card 2020-11-12T13:36:14Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008625567-Why-am-I-asked-to-enter-a-shipping-address-for-my-gift-card 2019-10-02T17:56:32Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008625967-Do-gift-card-purchases-result-in-the-creation-of-a-subscription 2019-11-27T15:23:03Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008626247-Will-I-receive-an-email-confirmation-for-my-gift-card-purchase-s 2019-11-15T14:24:25Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008630207-I-received-a-gift-card-now-what 2020-11-12T13:29:54Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008694388-How-do-I-change-my-delivery-day 2020-11-11T22:27:54Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008696448-How-do-I-skip-a-delivery-using-the-app 2020-11-12T21:41:50Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008697928-How-do-I-select-a-meal-preference-using-the-app 2020-11-12T21:19:20Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008701728-How-do-I-change-the-address-where-my-box-gets-delivered 2019-08-02T16:26:04Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008701968-How-does-payment-work-Is-it-secure 2020-01-02T11:12:49Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008702228-How-do-I-update-my-payment-information 2021-03-28T19:21:21Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008705308-How-do-I-redeem-a-HelloFresh-discount 2020-01-07T20:20:42Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008729968-How-do-I-change-my-email-preferences 2019-08-02T21:20:11Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008758248-Where-do-you-deliver 2020-11-11T21:39:13Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008768128-What-delivery-days-do-you-offer 2021-08-22T00:37:34Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008769028-There-are-some-damaged-elements-in-my-box-What-should-I-do 2020-12-10T17:21:30Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008769148-Can-I-have-my-box-delivered-to-an-address-other-than-my-home-such-as-a-vacation-home-friend-s-house-or-workplace 2021-01-07T19:16:51Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008769168-What-should-I-do-if-my-delivery-doesn-t-arrive-on-my-expected-delivery-date 2021-08-22T00:36:43Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008769188-What-is-the-typical-delivery-window 2020-11-11T22:27:54Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008769208-How-does-my-food-stay-fresh-in-transit 2020-12-10T17:21:04Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008769268-How-much-will-I-pay-for-shipping 2020-01-02T10:46:28Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008769568-What-type-of-customized-plan-do-you-offer 2020-12-13T01:07:38Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008776708-How-do-I-switch-between-plans 2020-11-12T13:10:44Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008776768-Do-you-offer-plans-for-people-with-special-requirements 2019-10-02T17:01:15Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008777188-How-are-my-recipes-developed 2020-01-02T10:40:45Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008779048-What-do-the-recipe-levels-mean 2020-11-12T21:09:08Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008779068-Do-you-provide-nutrition-information-for-your-meals-Where-can-I-find-it 2020-11-12T21:15:09Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008780488-Do-you-offer-gluten-free-dairy-free-or-nut-free-options 2021-01-05T19:11:25Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008780528-Do-you-offer-organic-ingredients 2020-01-02T10:40:01Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008780668-Where-do-you-source-your-meats-from 2020-06-20T20:35:53Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008780728-What-should-I-do-if-one-of-my-ingredients-is-damaged-or-missing 2021-03-08T18:05:47Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008783928-Can-I-purchase-more-than-one-gift-card 2018-10-15T14:55:03Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008784008--When-will-the-person-I-am-sending-a-gift-card-to-receive-it 2018-04-22T19:21:09Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115008874288--Can-I-recycle-the-packaging 2021-01-09T02:18:29Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115010352887-Can-I-control-which-weeks-I-received-my-meals 2020-11-12T16:33:23Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115011373708-Can-more-than-one-voucher-promo-code-gift-card-and-or-credits-be-applied-to-the-same-box 2019-12-30T15:20:07Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115012777767-Deadline-for-making-changes 2020-10-05T01:33:20Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115012778107-How-do-I-change-my-delivery-address 2019-12-11T08:07:43Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115012940548-How-do-I-change-my-first-order 2021-01-19T14:39:23Z https://hellofreshusa.zendesk.com/hc/en-us/articles/115012940588-How-do-I-view-invoices 2020-01-02T11:03:58Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000466247-What-do-you-offer-for-people-with-special-dietary-requirements 2021-08-22T00:39:05Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000489687-What-payment-methods-does-HelloFresh-accept 2020-01-02T11:11:47Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000489727-I-am-redeeming-a-free-box-or-gift-card-Why-do-I-need-to-enter-a-payment-method 2021-11-08T12:56:00Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000489787-Why-did-my-payment-fail 2021-03-28T19:11:02Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000489807-What-happens-if-my-payment-fails 2020-01-02T11:10:11Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000489907-What-should-I-do-when-my-credit-card-is-about-to-expire 2020-01-22T19:40:23Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000489947-What-is-the-deadline-to-update-my-payment-info 2020-01-02T11:12:40Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000493288-Why-am-I-seeing-a-1-charge 2020-01-02T11:11:05Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000493328-When-will-I-be-charged-for-my-box 2020-01-02T11:10:44Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000493368-I-already-paid-for-my-box-Why-am-I-seeing-an-additional-surcharge-on-my-statement 2021-01-20T02:01:18Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000493408-If-a-refund-is-issued-how-long-will-it-take-to-process 2020-10-28T20:39:12Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000493528-How-do-I-reactivate-my-subscription-on-the-desktop 2021-01-21T23:18:28Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000493648-How-do-I-apply-a-coupon-or-voucher 2021-01-21T04:15:54Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360000959647-Why-was-my-credit-card-information-updated 2020-01-02T11:12:04Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360033773634-How-do-I-update-my-Email-address-on-my-account 2019-10-22T19:26:31Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360033811454-How-do-I-reset-my-password 2019-08-13T14:45:02Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360033951514-How-do-I-store-the-food 2020-12-10T17:22:02Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034343593-How-do-I-view-my-credits 2021-01-11T12:38:11Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034480773-How-do-I-download-recipe-cards 2021-02-04T18:14:03Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034481653-What-do-the-tags-on-the-recipes-mean 2020-11-12T21:06:45Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034484833-How-Often-Will-I-Be-Charged 2020-01-27T13:54:15Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034487533-How-many-people-can-I-order-for 2020-12-13T00:56:53Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034528673-Can-I-order-more-than-one-of-the-same-meal 2020-11-12T21:00:57Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034707073-How-do-I-track-my-delivery 2021-08-22T00:35:07Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034765573-How-do-I-preview-menus 2020-01-02T10:43:30Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360034827894-Referral-Code-vs-Freebie 2020-11-12T13:21:35Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360035189213-How-do-I-see-if-I-have-a-promotional-discount 2020-11-12T13:23:25Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360035191893-How-do-I-see-how-much-I-will-be-charged 2023-05-01T13:58:20Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360035197033-How-Do-I-Leave-Recipe-Feedback 2020-12-04T03:25:07Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360035197613-What-couriers-do-you-use 2020-11-11T22:32:03Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360035330793-Do-You-Offer-Student-Discounts 2019-09-04T19:42:50Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360035668714-What-delivery-days-are-there-in-my-area 2020-11-11T22:36:46Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360045060174-Will-my-HelloFresh-service-be-disrupted 2020-03-24T20:52:58Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360045060194-What-precautions-are-you-taking-to-ensure-my-health-and-safety 2020-04-06T21:17:43Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360045060234-Can-COVID-19-be-transmitted-through-food 2020-03-24T20:52:04Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360045060354-Will-COVID-19-impact-your-food-supply 2020-03-24T20:51:08Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360045603193-What-precautions-are-your-delivery-partners-taking 2020-04-09T14:39:43Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360045603233-Are-HelloFresh-employees-offered-paid-sick-leave 2020-03-24T20:51:39Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360045603293-Will-HelloFresh-engage-in-surge-pricing 2020-04-09T14:40:10Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360046578333-What-would-you-do-if-an-employee-tests-positive-for-COVID-19 2020-04-09T22:01:28Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058413814-How-do-I-purchase-the-Holiday-Box 2020-12-02T17:21:02Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058413934-Can-I-order-multiple-boxes 2020-12-02T14:43:00Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414034-What-is-the-full-price-of-the-Holiday-Box 2021-01-15T06:41:51Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414434-How-many-people-does-the-Holiday-Box-serve 2020-12-02T14:45:44Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414594-Can-I-buy-a-box-for-a-family-member-friend-and-or-get-it-delivered-to-an-address-other-than-my-normal-address 2020-12-02T14:45:12Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414634-Where-is-the-turkey-sourced-from 2020-12-02T14:45:03Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414774-What-are-the-delivery-dates 2020-12-02T14:44:47Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414794-Can-I-change-my-address-after-ordering-the-box 2020-12-02T14:44:39Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414834-How-can-I-track-my-delivery 2020-12-27T20:52:42Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414894-Will-my-food-stay-fresh-if-I-m-not-home-to-get-my-delivery 2020-12-02T14:44:14Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058414954-Where-can-I-find-the-full-recipes 2020-12-02T14:44:02Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058415294-I-am-a-beginner-Is-the-Holiday-Box-really-that-easy-to-make 2020-12-02T14:43:55Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058415314-What-ingredients-and-equipment-do-I-need-to-have-on-hand 2020-12-02T14:43:44Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058415734-Nutritional-Information 2020-12-02T14:43:17Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360058415834-Who-do-I-contact-for-more-Holiday-Box-questions 2020-12-02T14:43:10Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360060234133-Can-gift-cards-or-coupon-codes-be-used-to-purchase-the-Holiday-Box 2020-12-02T14:45:37Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360060234213-Is-there-a-vegetarian-option 2020-12-02T14:45:31Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360060234273-Does-the-Holiday-Box-cater-to-food-allergies-and-dietary-restrictions-such-as-gluten-sensitivity-and-lactose-intolerance 2020-12-02T14:45:19Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360060234713-How-will-the-Holiday-Box-be-packaged 2020-12-02T14:44:55Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360060234833-Can-I-cancel-my-order 2020-12-02T14:44:31Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360060235413-How-do-I-best-store-my-turkey-in-the-fridge 2020-12-02T14:43:35Z https://hellofreshusa.zendesk.com/hc/en-us/articles/360060235453-What-happens-if-my-turkey-is-still-frozen-on-the-day-I-am-hosting-my-party 2020-12-02T14:43:27Z https://hellofreshusa.zendesk.com/hc/en-us/sections/115002446468-Account-Management 2021-05-15T22:05:21Z https://hellofreshusa.zendesk.com/hc/en-us/sections/115002462568-The-Basics 2021-08-22T00:39:05Z https://hellofreshusa.zendesk.com/hc/en-us/sections/115002464487-My-Deliveries 2021-08-22T00:37:34Z https://hellofreshusa.zendesk.com/hc/en-us/sections/115002469807-Gift-Cards 2021-11-08T12:56:00Z https://hellofreshusa.zendesk.com/hc/en-us/sections/115002485128-Discounts-Vouchers 2023-07-10T22:35:03Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006738694-General 2020-12-10T17:21:04Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006738714-General 2020-11-12T13:21:35Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006738874-Charges-Refunds 2023-05-01T13:58:20Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006738954-Ingredients 2021-03-08T18:05:47Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006748414-Meal-Selection 2021-01-14T20:35:23Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006748474-The-HelloFresh-App 2020-11-12T21:43:37Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006772733-Payment-Info 2021-03-28T19:21:21Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006772773-Dietary-Nutritional 2021-04-09T18:37:37Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006772873-Recipes 2021-02-04T18:14:03Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360006783393-Order-Management 2021-02-18T13:10:59Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360007894793-COVID-19-Updates 2020-04-09T22:01:29Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360011020434-Box-Details 2021-01-15T06:41:51Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360011020454-Cooking-the-Holiday-Box 2020-12-02T14:44:03Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360011020494-Customer-Care-Contact 2020-12-02T14:43:10Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360011020534-Nutritional-Information 2020-12-02T14:43:18Z https://hellofreshusa.zendesk.com/hc/en-us/sections/360012150373-Delivery 2020-12-27T20:52:42Z https://hellofreshusa.zendesk.com/hc/en-us/categories/115001412708-Account-Management 2021-05-15T22:05:21Z https://hellofreshusa.zendesk.com/hc/en-us/categories/115001421268-Delivery 2021-08-22T00:37:34Z https://hellofreshusa.zendesk.com/hc/en-us/categories/115001424087-About-HelloFresh 2021-08-22T00:39:05Z https://hellofreshusa.zendesk.com/hc/en-us/categories/115001488088-Gift-cards-Vouchers 2023-07-10T22:35:03Z https://hellofreshusa.zendesk.com/hc/en-us/categories/360002868074-Payment-Billing 2023-05-01T13:58:20Z https://hellofreshusa.zendesk.com/hc/en-us/categories/360002868114-Recipes-Ingredients 2021-04-09T18:37:37Z https://hellofreshusa.zendesk.com/hc/en-us/categories/360002872894-The-HelloFresh-App 2020-11-12T21:43:37Z https://hellofreshusa.zendesk.com/hc/en-us/categories/360002882413-Placing-Editing-Orders 2021-02-18T13:10:59Z https://hellofreshusa.zendesk.com/hc/en-us/categories/360003399654-COVID-19-Updates 2020-04-09T22:01:29Z https://hellofreshusa.zendesk.com/hc/en-us/categories/360005958693-Holiday-Box 2021-01-15T06:41:51Z